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Customer Relationship Management
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Customer service expectations are rising. The Genesis sales screens are laid out in a clear and precise way giving your staff an immediate advantage. Our unique incremental search feature allows you to search for a customer with minimal information. You can search by name, postcode, telephone number and account number. Automation of administration means greater productivity.
Full integration with Sales Functions Customer Centric approach All information is easily accessible Realtime Credit Availability Flexible customer price books
The design of the database and its client server architecture means Genesis can store large databases and is fully scaleable. This means greater stability and reduced risk.
Genesis can store telephone and email records in a comments per line format for future reference. This attention to detail will increase accuracy.
Genesis integrates with the sales Order process so information only needs to be entered once.
For information about other Genesis modules please follow these links:
• Sales Order Processing • Purchase Order Processing • Product Information • Works Order Processing • Warehouse and Stock Management • Returns Order processing
Genesis fully integrates every aspect of your business.
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