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Product information
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To aid your staff when they are talking to a customer Genesis can provide them with useful information about the products that they are selling. Alternative products are listed which can be recommended to your customers by sales staff. This targets additional sales to customers who are likely to be interested in them, giving them that "looked after" experience.
Alterntative Product Recommendations Product out of stock, discontinued or replaced flag Manufacturer, image and associated information Multiple prices for each product
A flag can be used to mark products that are out of stock or discontinued. This allows new sales staff to appear experts! This feature combined with the alternative product listing feature. The system drives your operations rather than visa versa which means that no customers go away unsatisfied.
During the sales process key information can be accessed at the press of a button. A manufactures website, technical product information, graphics or notes can be stored with the product information allowing staff to point out features to customers. Friendly and helpful service will encourage them to purchase from your business again.
Multiple prices can be stored for the same product which can be sorted by customer, product and dates. Prices can be instantly found and the customer advised immediately.
For information about other Genesis modules please follow these links:
• Sales Order Processing • Purchase Order Processing • Customer Relationship Management • Works Order Processing • Warehouse and Stock Management • Returns Order processing
Genesis fully integrates every aspect of your business.
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